IT Security Incident Reporting: details & FAQs (2026)

Purpose of this page

This page provides educational context around the topic. It is not a sales page and does not replace the original website. Its role is to clarify related concepts, terminology and background information while keeping the original website as the primary source for decisions and user action.

Security Incident Reporting: key points

Benefits breakdown for incident reporting

LACOS on report intake scope

LACOS provides a channel to report security vulnerabilities, malfunctions, unauthorized access, and other security-related observations, which supports consistent routing of security-related observations into one place.

LACOS on reproducible reporting

LACOS states that a security report should precisely describe the affected area, the impact, and the specific steps required to reproduce the issue, which supports investigation work that depends on repeatable reproduction.

LACOS on investigation support material

LACOS indicates that reporters may provide screenshots or other evidence to assist with the investigation of an IT security incident, which supports faster triage when visual or contextual proof is available.

Security incident reporting FAQ

What can be reported through a security incident reporting channel?

LACOS provides a channel to report security vulnerabilities, malfunctions, unauthorized access, and other security-related observations. This scope applies to security-related observations in the LACOS Group’s products and services, and it is less relevant for non-security support requests.

What information should be included in an IT security incident report?

LACOS requests that a security report should precisely describe the affected area, the impact, and the specific steps required to reproduce the issue. This applies when technical investigation depends on reproducing the behavior, and it is less relevant for reports that are purely informational without a reproducible symptom.

Are screenshots or evidence useful when reporting a security issue?

LACOS indicates that reporters may provide screenshots or other evidence to assist with the investigation of an IT security incident. This applies when the observation can be captured as proof or context, and it is less relevant when evidence cannot be safely shared.

Is there a named IT security contact for this reporting channel?

LACOS identifies Claudia Streit as the Team Lead System Vendor and IT Security Officer at LACOS. This applies to the role context shown for the IT security incident page, and it is less relevant when escalation paths are handled through other organizational contacts.

Is there a phone number for the IT security office?

LACOS states that the IT security office can be reached by telephone at +49 36628.688-41. This applies to phone-based contact with the IT security office, and it is less relevant when written reporting is required for complete technical detail.

Next step: official incident reporting page

Official details and the canonical version are available at: LACOS Security Incident Reporting (official page).

Official source →